How to contact us?
Our email :sales@bestdressprice.com Our phone number : +1(803)591-9276
What's the Currency on bestdressprice.com ?
It's US dollars .
What is the language can be used for writing us emails?
Only English.
What payment methods can I choose?
Only visa card can be used if you place the order online.
We also provide paypal,mastercard,paypal ,Western union ,Wire transfer through email.
What delivery time can I choose ?
You can choose 20,40 or 60 business days.
Where can we ship?
We delivery all the items all over the world.
Total Delivery Time = Processing Time + Shipping Time
What if my payment is declined?
Orders are not processed if the payment is declined. It is the customer's responsibility to Contact Us if their payment is declined. We will then verify the payment status and instruct our customer to resubmit the order.
What is the delivery time for orders?
The Orders with this category normally take 5 - 8 weeks for delivery to your location but delivery is dependent on the manufacturer's schedule. Manufacturers do not guarantee their delivery dates since their production can vary. Ship dates are tentative and subject to change.
What is a Rush order?
Bestdressprice.com offer a Rush service for orders that have been placed in a time frame that falls short of their standard production schedule. Rush does not imply that an order will be "rushed" into production ahead of other orders. Rush means, if time permits and the fabric of a particular style is available, our manufacturer will cut the order.
Delivery for Rush orders is approximately 3 - 5 weeks dependent on the manufacturer's schedule. The fee for the Rush service is dependent on the style of the dress and you must Contact Us as soon as you place the order then we will tell you the rush fee.
When should I order?
Normal orders take 5 - 8 weeks for delivery from the Bestdressprice.com to your location. Rush delivery orders are shipped from our location within 3 - 5 weeks of the purchase depending on availability.
Please place your order as far as in advance of your wedding date as possible. By doing so, you will allow ample time for production and shipping. It also affords you a comfortable time frame to accommodate any alterations if necessary.
Is there a charge for sales tax?
There is no charge for sales tax on all orders.
Questions about our products:
All gowns and products we offer are new. We do not accept or offer resale items.
Bestdressprice.com is able to offer our featured collections online 30% - 40% off retail prices for 2 key reasons. First, the dresses in Bestdressprice.com are the produced by our own factory.
Secondly, we operate at a lower overhead than a retail store. For example, we do not employ a sales staff or alterations department, all of which add to the cost of operation. Since we do not have to accommodate for these costs, we can pass the savings onto our customers.
What is the customer made dress?
Almost every bridal dress has the "customer made" option of the size, which means the dress will be done according to your measurements. If you choose this option, you will accept our email asking for the measurements as soon as you submit the order .
Of course, Bestdressprice.com almost accept the other personal design,about this you can visit " Custom Made Dresses "
Questions about the Customer Service and After-Sales Service
We offer returns on any of our standard size wedding gowns. We will accept returns on wedding gowns in perfect, brand new condition (no smoke scents, no makeup stains, dirt, no alterations). Custom order gowns (make it in your own size or demands) are not returnable . Absolutely no returns will be accepted after the 7 days inspection period. Shipping fees and return shipping charges are non-refundable. No exceptions! Please refer Shipping &Returns to get more information . The return issue can only be solved through email,so the customers can send us emails any time.
Why can't I get an exact shipping date instead of an estimated shipping date?
Manufacturers do not guarantee their ship dates since their production can vary. Ship dates are tentative and subject to change. Manufacturers provide retailers with an estimated shipping date, which we in turn provide to our customers. If the customer want to know the status ,the email and phone can be touched.
How can I check the status of my order?
We notify our customers by email at various points of the ordering process. We suggest referring to these emails first regarding your order status. If you need additional information, we welcome you to Contact Us .
